Cleaning type
Customers book in minutes with extras and service questions, save a card as they book, and get a reminder the day before. Send one cleaner or two.
14-day free trial on every plan. Cancel anytime, no lock-in contract.
6 features from the reference
Each problem and fix below is quoted from the feature reference. Maid services and home cleaning teams use the same Cleaning Operator as every other cleaning company; these are the parts that matter most.
The problem
New customers message at 10pm wanting a slot, and by morning they've booked someone else.
With Cleaning Operator
New customers book whenever they're ready, from a link with no login. They choose the service and time, and add their address and payment.
The problem
Inside the fridge gets added as an afterthought, then never reaches the bill or the cleaner's timings.
With Cleaning Operator
Add-ons go on the booking, so they reach the bill and the job. Extras appear once the service is picked, adding price, time or both.
The problem
Cleaners turn up to find four bedrooms instead of two, or a dog nobody mentioned.
With Cleaning Operator
Details like bedrooms and pets are on the booking before anyone arrives. A service can ask its own questions, and required ones must be answered.
The problem
Finding who's free on Thursday afternoon means checking three diaries and a group chat.
With Cleaning Operator
Fill a job without checking three diaries. Smart mode suggests cleaners who are free for the whole duration, or you pick one or more yourself.
The problem
Business plan and above
Customers forget we're coming, and the cleaner turns up to a locked door and no one home.
With Cleaning Operator
A text reminder goes out 24 hours before each visit, once Twilio is connected. You write the wording for customers, cleaners and the office separately.
The problem
I never get round to asking for reviews, so my Google listing doesn't reflect the work we do.
With Cleaning Operator
Asking happens without you remembering. A private rating link follows each completed job, and a high rating brings up your Google review message.
Booking → the day → paid
New customers book whenever they're ready, from a link with no login. They choose the service and time, and add their address and payment.
Visitor steps: Your Details → Address → Service → Requirements (if any) → Schedule → Payment & Details
Booking → Public booking form
Everything for the visit sits on one screen: address, service, time, your notes, directions and the checklist, which can block clock-out until it's done.
Get Directions can text the customer an approximate arrival time when ETA SMS is on and the job is today
Cleaner dashboard → Job details
Everything owed sits together, split by card, cash and invoice. Charge in bulk, retry a failed card, refund or mark cash paid.
Charge in bulk and work a time window of months
Payments → Charges workbench (admin)
Professional, from £59 / $79 a month
For small cleaning teams getting bookings, the calendar and payments in one place. Every plan includes a 14-day free trial, and you can cancel anytime from billing.
For small cleaning teams getting bookings, the calendar and payments in one place.
£59 pounds per month$79 US dollars per month
Includes a 14-day free trial
Includes:
Cancel anytime, no lock-in contract.
On Business, £119 pounds per month$149 US dollars per month a month
Everything in Professional, plus:
Customers, bookings and cleaners carry across when you move up.
Every plan includes
Bring your own accounts. Card payments run through your own Stripe account. SMS and voice calling connect through your own Twilio keys; SMS is included from the Business plan.
Questions
Answered from the feature reference and the pricing page, not from a sales call.
Yes. Extras linked to the chosen service appear once the service is picked, each adding price, time or both. An extra can carry a quantity with a minimum and maximum, and existing bookings keep the original extra name and price if an extra is later changed or removed.
Yes. A service can offer an optional arrival window instead of a single clock time, and in Smart mode customers only see times with a free cleaner.
Customers choose cash or card while booking, depending on your Customer Portal settings. A saved card can be used or a card added during booking, through your own Stripe account, and you charge it after the clean from Bookings → Charges.
Yes. Put one or more cleaners on a job, either from a Smart suggestion of who is free for the whole duration or by picking them yourself. Customers see first name, last name, profile photo, or nothing, as set by Assigned Cleaner Details.
Branded email confirmations and reminders are on every plan. SMS reminders go out 24 hours before the visit, which is fixed, and need the Business plan with your own Twilio account connected under Settings → Integrations → Twilio.
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Extras and service questions on the form, cards saved at booking, teams of two and a reminder the day before.
14-day free trial on every plan. Cancel anytime, no lock-in contract.